1.       Administration: 

• Receive and screen all incoming calls
  
• Receive and screen visitors
  
• Ensure routine secretarial duties, such as filing of documents, drafting correspondences
  
• Reception, registration and dispatching of external correspondences
  
• Assist in updating administrative and human resources files for chronological and easy reference
  
• Assist in organizing travels (booking of hotels, flights for IRCAF staff and visitors, Visa applications etc.)
  
• Provide photocopying and binding services to all ICRAF staff
  
• Handing petty cash and produce the financial report and the request for the replenishment as per CIFOR-ICRAF procedures
  
• Manage all administrative tasks for CIFOR-ICRAF and hosted centers (ILRI and WVC)
  
• Manage secretariat (receiving visitors, providing orientation for new staff, organizing office filling system, receiving, and making calls)
  
• Interface with public administration, bank, and service providers.
  

2.       HR Liaison: 

• Human Resources
  

o   Assist in NRS and consultants’ recruitment (placing advertisement, reviewing applications, facilitating candidates interview and drafting selection recommendation for HR in head office, initiating contracts in MyCIFOR

o   Prepare NRS, consultants, temporary contracts

o   Maintain personal files for all NRS in the CIFOR-ICRAF office in Ouagadougou

o   Follow up and update the health, life, accidental death and dismemberment (AD&D), Long Term Disability (LTD) plan and other insurance for CIFOR-ICRAF and hosted centers’ staff

o   Provide support to HR head office on all other human resources related matters

o   Prepare salaries

o   Prepare IUTS and CNSS declarations

• Recruitment
  

o   Selection process

o   Preparation of Appointment letters/contracts

o   On boarding of new staff including induction program

o   Separation

• Contract Management
  

o   Follow up on contract renewal reminders in Burkina Faso

o   Process other staff letters in relation to their contracts

o   Update personal files for staff with respective letters

o   Process consultancy contracts, badges and maintain consultancy list

o   Maintain and update contract renewal log

• Provide support on employee relations activities
  

o   Assist employees on work matters, career development, personal problems, and industrial matters

o   Follow up medical insurance contract.

• Performance Management
  

o   Analyze training needs in conjunction with departmental managers

o   Aid supervisors and management during the promotion process, provide advice as per policy and on time compilation of the data for submission to the country office

o   Provide guidance to employee performance evaluation and ensure the on-time completion of the process.

• HRIS/SMIS
  

o   Perform all HR related tasks in the system and update dashboard

o   Perform student management information system tasks and update the country dashboard.

• HR projects
  

o   Participate on the various HR projects, e.g. Compliance audits, etc.

o   Spouse programs

o   HIV/AIDS programs

o   Staff welfare programs.

Requirements

• At least 3 years in administration and HR work.
  
• Excellent communication skills – both verbal and written in French and in English.
  
• Proficiency in working with Microsoft packages, including Outlook, Word, and Excel.
  
• Accuracy in reporting detailed admin and HR information.
  
• Ability to work as part of a team, as well as on own initiative.
  
• Ability to communicate effectively with colleagues and professionals alike.
  
• Confidence in liaising with external organizations.
  
• Ability to work under pressure, plan and prioritize own workload, manage competing tasks, and meet deadlines.
  
• An understanding of, and commitment to, equal opportunities.
  
• Ability to maintain effective office systems.
  
• Ability to travel locally and abroad as required.